What we do

CryptoRadar is an information service. We show exchangers’ rates, reserves and terms as the exchangers themselves publish them. We do not carry out exchanges, do not accept or hold funds, and are not a party to the deal between you and the exchanger.

Liability

  • The rate and reserve may change between a table update and your order. The final terms are those on the exchanger’s website when the order is created.
  • The exchanger is responsible for carrying out the exchange. Before exchanging, read its rules, especially the verification requirements (AML/KYC).
  • We remove suspicious rates and exchangers with claims from the table, but cannot guarantee the integrity of any third-party service.

Reviews

  • A review describes your own experience of an exchange with a specific exchanger.
  • All reviews are moderated. We do not publish ads, links, insults, personal data of third parties or paid-for reviews.
  • We do not remove truthful negative reviews at an exchanger’s request. The exchanger can reply publicly under the review.

Disputes

  • A dispute is opened when an exchanger has not paid out, is delaying an exchange or has broken its own terms, and its support has not helped.
  • The exchanger has 72 hours to respond. The conversation takes place via a private link you receive after opening the dispute; keep it safe.
  • We review the evidence from both sides and close the dispute in favour of the client or the exchanger. Accepted claims are shown in the exchanger’s profile.
  • CryptoRadar does not refund money itself, but an exchanger that ignores justified claims may be removed from the monitor.

Exchangers in the monitor

  • Publish up-to-date rates and real reserves via an XML feed.
  • Carry out exchanges at the rate shown when the order was created.
  • Respond to disputes within 72 hours.
  • For inaccurate rates, fake reviews or ignoring claims, an exchanger may be suspended or removed.

Visitor data

We do not require visitors to register. To count clicks through to exchangers’ websites, the IP address is stored only as an anonymised hash that changes daily. The data you provide in a review or dispute is used only to handle it.

Version of 26 October 2026.